Account preferences

Unlike organisation settings, everything here is yours alone: changing it affects your view of OKStatus, not your colleagues’.

Your account

Your name and e-mail address as they appear in the dashboard, in the audit log and on invitations you send. The e-mail address is also where alerts and invoices go, so an unverified address blocks checkout — see Billing & plans.

Passwords, two-factor authentication and active sessions are handled separately: Account security.

Language

English, French or German, applied to the whole dashboard. The choice is stored in your browser, so it follows you on that device rather than on your account.

This documentation exists in English and French; the dashboard’s German is not (yet) mirrored here.

Date & time display

Two settings, applied everywhere a date is shown — charts, incident timelines, the alerts log, exports:

• Display timezone — every timestamp is stored in UTC and converted for display. Changing it never alters the underlying data, only how it reads.
• Date format — ISO (2026-09-09), European (09/09/2026) or US (09/09/2026 month-first). A preview under the field shows the result before you save.

If a chart and an alert e-mail ever seem an hour apart, this is the first place to look — especially around a daylight-saving change.

Appearance

Three choices: dark (the default for everyone), light, or system — which follows your operating system’s prefers-color-scheme. Dark is the default rather than system, so a machine set to light does not change the dashboard’s look until you ask for it.

Export my data (GDPR)

Downloads a ZIP archive of everything attached to your organisation: monitors, check results, incidents, status pages, alert channels and the alerts sent. The download link is valid for 48 hours.

This is the GDPR right of access, and it is also the practical way to keep data that is about to fall out of your retention window.

Deleting your account

Settings → Danger zone. Deletion is immediate and irreversible: monitors, incidents, status pages, check history and your Keycloak login are all removed. An active Stripe subscription is cancelled as part of it.

Two things worth doing first, in this order:

1. Export your data — afterwards there is nothing left to export.
2. Warn anyone reading your public status pages — those URLs stop answering.

Leaving a paid plan without deleting anything is a different action: cancel the subscription instead and the organisation falls back to Free, intact.