Account preferences

Unlike organisation settings, everything here is yours alone: changing it affects your view of OKStatus, not your colleagues’. It lives in the My account half of Settings: Profile, Security, Preferences, Personal data and Delete my account.

Your account

Your name and e-mail address as they appear in the dashboard, in the audit log and on invitations you send. The e-mail address is also where alerts and invoices go, so an unverified address blocks checkout — see Billing & plans.

Passwords, two-factor authentication and active sessions are handled separately: Account security.

Language

English, French, German, Spanish, Italian, Portuguese or Polish, applied to the whole dashboard. The choice is stored in your browser, so it follows you on that device rather than on your account.

This documentation exists in English, French and German: with another language, it opens in English. Your status pages have their own language setting, independent of yours: see Status Pages.

Date & time display

Two settings, applied everywhere a date is shown — charts, incident timelines, the alerts log, exports:

• Display timezone — automatic (your browser’s) or one you pick. Every timestamp is stored in UTC and converted for display. Changing it never alters the underlying data, only how it reads.
• Date format — ISO (2026-08-28 22:41), European (28/08/2026, 22:41) or US (08/28/2026, 10:41 PM). A preview under the field shows the result before you save.

If a chart and an alert e-mail ever seem an hour apart, this is the first place to look — especially around a daylight-saving change.

Appearance

Three choices: dark (the default for everyone), light, or system — which follows your operating system’s prefers-color-scheme. Dark is the default rather than system, so a machine set to light does not change the dashboard’s look until you ask for it.

Export my data (GDPR)

My account → Personal data. Downloads a ZIP archive of everything attached to your organisation: monitors, check results, incidents, status pages, alert channels and the alerts sent. The download link is valid for 48 hours.

This is the GDPR right of access, and it is also the practical way to keep data that is about to fall out of your retention window.

Deleting your account

My account → Delete my account deletes your account and your login, immediately and irreversibly. What it does to the organisation depends on your place in it:

• You are a member — you leave the organisation, which stays in place for the others.
• You are the owner, with other members — hand ownership to someone else first (Make owner, in Team), or delete the organisation.
• You are the only member — the organisation is deleted with you: monitors, incidents, status pages and check history are removed, and an active Stripe subscription is cancelled.

Deleting the organisation itself, whoever is in it, is the owner’s action under Settings → Danger zone.

Two things worth doing first, in this order:

1. Export your data — afterwards there is nothing left to export.
2. Warn anyone reading your public status pages — those URLs stop answering.

Leaving a paid plan without deleting anything is a different action: cancel the subscription instead and the organisation falls back to Free, intact.