Incidents, documented start to finish.
Every incident follows a timestamped cycle, each step attributed to the team member who posted it. Nothing gets communicated without a trace.
All plansAutomatic escalation from Max
Incident · High latency, Payments API LIVE
Investigating14:02 · Kevin R. DONE 14:02
Identified14:11 · Kevin R. DONE 14:11
Monitoring14:34 · Sarah L. DONE 14:34
ResolvedWaiting PENDING —
The cycle
Four steps, every one on the record.
A reviewable history, not just a status.
14:02 Investigating Kevin R. opens the incident after a monitoring alert. The status page shows it immediately.
14:11 Identified Root cause found: a saturated connection pool on the payments database.
14:34 Monitoring Sarah L. deploys the fix; latency is back under threshold and being watched.
14:58 Resolved Incident closed and subscribers notified. The full timeline stays on record.
How it works
Detect, document, communicate.
Without switching tools.
01 Confirmed detection Multi-region monitoring raises the alert, or a user flags a problem through "Report an issue".
02 Documented cycle 4 timestamped steps, each attributed to a team member.
03 Multi-channel communication Status page in real time, email subscribers, RSS, and maintenance windows announced ahead of time.
What's included
The alert gets through, without the noise.
Each option tells you which plan unlocks it.
Manual incidents All plans
Declare an incident yourself, even when monitoring didn't see it coming.Up to 18 alert channels All plans
Slack, Teams, Discord, PagerDuty, email and more, depending on your plan.Escalation policies Max+
Up to 10 steps, each with its own delay and channels, until someone takes over.Yes, even when automated monitoring didn't detect anything.
Your first monitor in under a minute.
Free plan, no card. Hosted and operated in Europe.