Trust center Updated 3 November 2026

OKStatus security, no grey areas.

Where your data lives, who can reach it, what is in place and what is not yet. The answers we give to security reviews, openly available.

Published by ClearCloud SAS · Dijon, France · SIREN 539 932 731

Sub-processors

Sub-processors

Updated 22 October 2026. Reference list of the DPA (annex III) and the privacy policy (art. 4). Every notice is published in the RSS feed.

FrancePlatform, database and backups: Scaleway in Paris, OVHcloud in Gravelines.
30 daysnotice before any addition or replacement, with a right to object (DPA, art. 2.4).
3 of 8only take part if you turn the feature on: social sign-in, push or SMS.

EU Adequacy decision Outside the EU, standard contractual clauses

OVHcloud Object storage (database backups, PDF reports, logos), hosting of the monitoring probes, and hosting of OKStatus's own status page (status.okstatus.eu) and its probes, outside the monitored platform FRUK
1 Apr 2026

Entity

OVH SAS — 2 rue Kellermann, 59100 Roubaix, France

www.ovhcloud.com ↗

Data processed

Database backups (all service data), reports and logos; for the probes, check requests to your targets, with the monitor's credentials if it has any

Location & transfer

France — object storage and OKStatus's status page in Gravelines (GRA). United Kingdom — public probe of the London region, OVHcloud site in London (Erith)

United Kingdom: European Commission adequacy decision

Scaleway Hosting of the platform (applications, database, identities) since 26 September 2026, and of the Paris region probe since 10 October 2026; transactional email delivery (alerts, notifications, reports, address verification) and the associated message queue FR
1 Apr 2026

Entity

Scaleway SAS — 8 rue de la Ville l'Évêque, 75008 Paris, France

www.scaleway.com ↗

Data processed

All service data (accounts, monitors, results, incidents, status pages, logs); recipient email addresses and notification content

Location & transfer

France (Paris, PAR2 datacentre)

Stripe Subscription payment and invoicingPaid plans only. IEUS
1 Apr 2026

Entity

Stripe Payments Europe Ltd — 1 Grand Canal Street Lower, Dublin 2, Irlande

stripe.com/privacy ↗

Data processed

Billing identity, address, payment method (never stored by OKStatus), invoice history

Location & transfer

Ireland (EU); Stripe, Inc. group (United States) for payment processing

Standard contractual clauses (module 2) and Stripe's DPA

Google · GitHub · GitLab Your choice Social sign-in (OAuth), only when you choose that sign-in method US
1 Apr 2026

Entity

Google LLC · GitHub, Inc. · GitLab, Inc.

Data processed

Email address, display name

Location & transfer

United States

Each provider's own transfer framework (EU-US Data Privacy Framework / standard contractual clauses)

Cloudflare DNS and proxy for OKStatus's own status page (status.okstatus.eu) only; the rest of the service does not go through itThe rest of the service does not go through it. WW
28 Sept 2026

Entity

Cloudflare, Inc. — 101 Townsend Street, San Francisco, CA 94107, États-Unis

www.cloudflare.com/cloudflare-customer-dpa/ ↗

Data processed

IP address and HTTP headers of status.okstatus.eu visitors

Location & transfer

Global network, point of presence closest to the visitor

EU-US Data Privacy Framework and standard contractual clauses (Cloudflare's DPA)

Browser push services Your choice Delivering push notifications to the device, only if you enable the push channel; the service used depends on your browser or the appContent end-to-end encrypted. US
28 Sept 2026

Entity

Google LLC (Chrome, Android) · Mozilla Corporation (Firefox) · Apple Inc. (Safari)

Data processed

Device subscription identifier, encrypted notification content (monitor name, status)

Location & transfer

United States

Each provider's own transfer framework (EU-US Data Privacy Framework / standard contractual clauses); content end-to-end encrypted (Web Push, RFC 8291)

UpCloud Hosting of the monitoring probes for the Frankfurt, Madrid, Amsterdam, Warsaw, Stockholm, Copenhagen, New York, San José, Singapore and Sydney regions (one machine per region, on site)Non-EU regions only for monitors that choose them. DEESNLPLSEDKUSSGAU
10 Oct 2026

Entity

UpCloud Oy — Aleksanterinkatu 15 B, 00100 Helsinki, Finlande

upcloud.com ↗

Data processed

Check requests to your targets, with the monitor's credentials if it has any, and their results (no account data)

Location & transfer

European Union — Germany (Frankfurt), Spain (Madrid), Netherlands (Amsterdam), Poland (Warsaw), Sweden (Stockholm), Denmark (Copenhagen); outside the European Union — United States (New York, San José), Singapore, Australia (Sydney), only for monitors that pick these regions

United States, Singapore, Australia: European Commission standard contractual clauses (module 3)

OVHcloud SMS Your choice Sending SMS alerts and number verification codes, only if you create an SMS channel FR
14 Oct 2026

Entity

OVH SAS — 2 rue Kellermann, 59100 Roubaix, France

www.ovhcloud.com/fr/sms/ ↗

Data processed

Recipient's mobile number, SMS text (monitor name and address, status, region) or verification code

Location & transfer

France; the SMS is then delivered by the recipient's mobile operator (European Union, European Economic Area, United Kingdom or Switzerland)

United Kingdom and Switzerland: European Commission adequacy decisions

Not sub-processors

Run by ClearCloud on its own infrastructure: authentication (Keycloak), audience measurement (Matomo, matomo.clearcloud.fr), monitoring, logs, secrets vault.

Change history

22 Oct 2026 Changed Regions: six UpCloud probes in service

The Stockholm, Copenhagen, New York, San José, Singapore and Sydney regions are checked by a probe located in the city, at UpCloud, earlier than announced in the notice of 21 October. Stockholm and Copenhagen are in the European Union. New York and San José (United States), Singapore and Sydney (Australia) are outside the European Union: only the monitors for which you pick one of these regions send their check requests there, with their credentials if they have any, under standard contractual clauses. No monitor uses these regions unless you pick them, and no account data is stored there.

21 Oct 2026 Notice Regions: notice of six new UpCloud probes

30-day notice: no earlier than 30 days after this notice, the Stockholm, Copenhagen, New York, San José, Singapore and Sydney regions will be checked by a probe located in the city, at UpCloud (an existing sub-processor). New York and San José (United States), Singapore and Sydney (Australia) are outside the European Union: only monitors that pick one of these regions send their check requests there, with their credentials if they have any, under standard contractual clauses. No account data is stored there.

14 Oct 2026 Removed Infomaniak removed: OKStatus's status page is at OVHcloud

Since 29 September 2026, OKStatus's own status page (status.okstatus.eu) and its probes are hosted by OVHcloud in Gravelines (France), still outside the monitored platform, which is at Scaleway. The Infomaniak cluster in Geneva was emptied the same day; Infomaniak no longer processes any data and leaves the list. Cloudflare still serves this page.

14 Oct 2026 Added OVHcloud SMS added for SMS alerts (optional)

SMS alerts are sent by OVHcloud SMS (OVH SAS, France), already a sub-processor for object storage and probes. This processing only takes place if your organization creates an SMS channel: OVHcloud then receives the mobile number entered in the channel and the alert text, or the code that verifies the number. Only European numbers (European Union, European Economic Area, United Kingdom, Switzerland) are accepted.

10 Oct 2026 Added UpCloud hosts the Frankfurt, Madrid, Amsterdam and Warsaw probes; Paris probe at Scaleway

The second European probe host announced on 2 September 2026 is UpCloud Oy (Helsinki, Finland). Since 10 October 2026 the Frankfurt, Madrid, Amsterdam and Warsaw regions are each checked by a probe located in the city, at UpCloud; the Paris region is checked from the platform cluster, at Scaleway; the London region stays at OVHcloud, in London. The other regions keep running from OVHcloud's London site until they get their own probe. No account data is entrusted to UpCloud: a probe receives the request to run, with the monitor's credentials if it has any, and returns the result.

28 Sept 2026 Added Scaleway hosts the platform; Infomaniak, Cloudflare and push services added

Since 26 September 2026 the platform (applications, database, identities) is hosted by Scaleway in Paris; OVHcloud keeps object storage (backups, reports, logos) in Gravelines and the probes. Added to the list: Infomaniak (Geneva) and Cloudflare, which host and serve OKStatus's own status page, and browser push services, used only if you enable the push channel. The identity database backup, stored in London (OVHcloud) since the migration, is being moved back to Gravelines. Clarification on OVHcloud: public probes all currently run from its London site (United Kingdom, adequacy decision), whatever region is selected, until one probe per region is deployed.

6 Sept 2026 Removed Plausible Analytics removed

Plausible Insights OÜ was listed although the service was never put in production: audience measurement is done by Matomo, self-hosted by ClearCloud (matomo.clearcloud.fr, France), which is therefore not a sub-processor. No data was ever sent to Plausible.

2 Sept 2026 Changed Dedicated page and second probe host

Unified list (DPA annex III, privacy policy, legal notices), exact locations, announcement of a second EU probe host (name announced with the 30-day notice).

1 Apr 2026 Added Initial list

OVHcloud (hosting), Scaleway (transactional email), Stripe (payments), social sign-in providers.