Sub-processors
RSS feed of changes · Version française
Current list
| Sub-processor | Purpose | Location | Data | Since |
|---|---|---|---|---|
| OVHcloud OVH SAS — 2 rue Kellermann, 59100 Roubaix, France https://www.ovhcloud.com | Hosting of the platform and of the monitoring probes, object storage (backups, PDF reports, logos) | France — Gravelines (GRA) and Roubaix (RBX) datacentres; object storage in Gravelines | All service data (accounts, monitors, results, incidents, status pages, logs) | 1 April 2026 |
| Scaleway Scaleway SAS — 8 rue de la Ville l'Évêque, 75008 Paris, France https://www.scaleway.com | Transactional email delivery (alerts, notifications, reports, address verification) and the associated message queue | France (Paris) | Recipient email addresses, notification content | 1 April 2026 |
| Stripe Stripe Payments Europe Ltd — 1 Grand Canal Street Lower, Dublin 2, Irlande https://stripe.com/privacy | Subscription payment and invoicing | Ireland (EU); Stripe, Inc. group (United States) for payment processing Transfer: Standard contractual clauses (module 2) and Stripe's DPA | Billing identity, address, payment method (never stored by OKStatus), invoice history | 1 April 2026 |
| Google · GitHub · GitLabat the user's choice Google LLC · GitHub, Inc. · GitLab, Inc. | Social sign-in (OAuth), only when you choose that sign-in method | United States Transfer: Each provider's own transfer framework (EU-US Data Privacy Framework / standard contractual clauses) | Email address, display name | 1 April 2026 |
| Second hébergeur européen de sondes À désigner | Running checks from additional regions (redundancy outside OVHcloud) | European Union — name and exact location announced with the 30-day notice before going live | Check requests to your targets and their results (no account data) | 2 September 2026 |
Operated by ClearCloud on its own infrastructure and therefore not sub-processors: authentication (Keycloak), audience measurement (self-hosted Matomo, matomo.clearcloud.fr, France, cookieless), monitoring, logs and the secrets vault. No third-party support, CRM or error-tracking tool receives your data.
Change history
- 6 September 2026 — Plausible Analytics removed
Plausible Insights OÜ was listed although the service was never put in production: audience measurement is done by Matomo, self-hosted by ClearCloud (matomo.clearcloud.fr, France), which is therefore not a sub-processor. No data was ever sent to Plausible. - 2 September 2026 — Dedicated page and second probe host
Unified list (DPA annex III, privacy policy, legal notices), exact locations, announcement of a second EU probe host (name announced with the 30-day notice). - 1 April 2026 — Initial list
OVHcloud (hosting), Scaleway (transactional email), Stripe (payments), social sign-in providers.
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Subscribe to the RSS feed: every change is published there the day it is announced, with its effective date (30 days later). Enterprise customers also receive a written notice at the organization's contact address. Questions: contact@clearcloud.fr.